Refund policy

Return, Exchange & Store Credit Policy

At LYKE TRENDS, we aim to make your shopping experience simple, transparent, and hassle-free.

Return Policy

Returns can be requested within 7 days of delivery.

To be eligible for a return, the item must:

  • Be unused and unwashed

  • Be in its original condition

  • Have all original tags attached

Only one return or exchange request per order is allowed.

Returns Are Not Accepted For:

  • Gift cards or Store Credit purchases (Exchanges allowed)

  • Worn, washed, altered, or damaged products

  • Mystery products

  • International orders


Exchange Policy

Exchanges can be requested within 7 days of delivery.

Once the returned item is received and passes our quality inspection:

  • Your exchange request will be processed

  • The replacement product will be dispatched

  • Exchange deliveries generally take 7–10 working days after pickup

If your requested size or product is unavailable, our team will suggest the best available alternatives.


Refund Policy (Store Credit Only)

LYKE TRENDS does not provide monetary refunds.

Instead, eligible returns are issued as Store Credit.

Store Credit will be issued after:

  • The returned product is received by us

  • The item successfully passes quality inspection

Store Credit is usually issued within 3–5 working days after approval.

Store Credit Details

  • Can be used as a payment method during checkout

  • Shared through email, SMS, or added to your customer account

  • Non-transferable

  • Cannot be converted into cash

  • No expiry date


Return Pickup Process

To initiate a return or exchange:

  1. Submit a request through the Return & Exchange section on our website.

  2. Once approved, pickup will be scheduled within 2–3 working days (subject to courier availability).

If pickup service is unavailable in your area:

  • You may be required to self-ship the product

  • Self-shipped products must be dispatched within 7 days of approval

  • Please include your Order ID and Return ID inside the package


Damaged, Defective or Incorrect Products

If you receive:

  • A damaged product

  • A defective product

  • A wrong item

Please contact us within 7 days of delivery.

After verification, we will arrange a replacement at no additional cost.


Important Notes

  • Return and exchange services are free for eligible orders.

  • If an order cannot be fulfilled, prepaid orders will be refunded to the original payment method, while Cash on Delivery orders may receive Store Credit.

  • Orders marked undeliverable due to repeated customer unavailability may not qualify for return or exchange.


Contact Information

For return, exchange, or store credit assistance, contact us:

LYKE TRENDS

Address:
Plot no.10-11, Assand Road,
Panipat, 132103, Haryana

Email:
info@lyketrends.com

WhatsApp:
+91-7082114048